Results, Reliability,
and Real Partnership
Brands choose CFI for accuracy, proactive communication, and visibility — because fulfillment is part of the customer experience.
Built for Brands at Different Stages of Growth
We first joined forces with Creative Fulfillment Inc (CFI) in February 2016 after our subscriber count shot through the roof and we realized that we couldn’t run our business if we were spending all our time packing boxes. We were looking for a fulfillment partner who could assemble our monthly boxes with the precision and care that best reflects our brand, and having just experienced poor service at another 3PL, we were a little hesitant to hand over the reins.
We needn’t have worried! Since we began working with CFI, we have more than doubled our subscriber count and have received truly outstanding service every step of the way. Their team are personable, attentive and accountable and are always going over their processes with a fine-tooth comb to ensure that nothing slips through the cracks.
Most importantly to us, is the level of communication we receive on a daily basis. If ever we need to make a slight change to our product arrangement, ship an urgent replacement box or ask specific inventory-related questions, CFI are on top of it. If you are a subscription box company looking for a reliable fulfillment partner – we would strongly recommend Creative Fulfillment.
Want a Fulfillment Partner You Can Trust?